PayRetailers Status

Oct `25`, `2026`

No incidents reported today.

Oct `24`, `2026`

No incidents reported.

Oct `23`, `2026`

Peru- Pago Efectivo Payin Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 23, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:00 UTC

Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-10-23, from 05:00 AM to 10:00 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Oct 23, 00:10 UTC

Oct `22`, `2026`

Brazil - PIX Payin & Payout Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 22, 17:46 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 17:17 UTC

Update - We are continuing to investigate this issue.
Oct 22, 16:32 UTC

Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 22, 16:31 UTC

Merchant Portal Unavailable

Resolved - This incident has been resolved.
Oct 22, 07:37 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 05:04 UTC

Investigating - We are currently experiencing an issue affecting the availability of our Merchant Portal.

Our technical team is actively investigating the issue and working to restore service as soon as possible.

We apologize for the inconvenience and will provide updates as soon as more information becomes available.
Oct 22, 05:04 UTC

Colombia - NEQUI/PSE/CARDS - Payin Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 03:30 UTC

Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-10-23, from 03:30 AM to 06:00AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Oct 23, 03:30 UTC

Oct `21`, `2026`

Argentina - Alias Payin Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 21, 22:05 UTC

Update - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 21, 17:55 UTC

Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 21, 17:53 UTC

Argentina - Alias, Mercado Pago, Modo & Otros Bancos Payin Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 21, 17:05 UTC

Monitoring - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 21, 14:41 UTC

Argentina - Alias Payin Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 21, 14:29 UTC

Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 21, 13:52 UTC

Argentina - Payout Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 21, 09:25 UTC

Monitoring - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 21, 09:14 UTC

Oct `20`, `2026`

Mexico - Payout Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 20, 08:45 UTC

Investigating - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 20, 06:42 UTC

Colombia - PSE/NEQUI Payin Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 20, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:00 UTC

Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payment service on:

2026-10-20, from 04:00 AM to 08:00 AM UTC

During this window, transactions processed through the specified payment service may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Oct 16, 20:51 UTC

Oct `19`, `2026`

Brazil - Bradesco Issues Affecting Transactions

Resolved - This incident has been resolved.
Oct 19, 20:38 UTC

Monitoring - We are currently observing external issues affecting services associated with the specified bank.
As a result, some transactions may experience delays, intermittent failures, or lower approval rates.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 19, 20:21 UTC

Argentina - Alias, Mercado Pago, Modo & Otros Bancos / Billeteras Payin Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 19, 11:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 10:49 UTC

Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 19, 10:00 UTC

Argentina - Payout Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 19, 10:55 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 10:49 UTC

Investigating - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 19, 10:02 UTC

Oct `18`, `2026`

No incidents reported.

Oct `17`, `2026`

Brazil - PIX Payin Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 17, 10:57 UTC

Update - We are continuing to monitor for any further issues.
Oct 17, 10:48 UTC

Update - We are continuing to monitor for any further issues.
Oct 17, 09:52 UTC

Monitoring - We can confirm that the PIX service has been restored and is now operating as expected. We are continuing to monitor the service to ensure its stability.
Oct 17, 08:26 UTC

Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 17, 07:45 UTC

Oct `16`, `2026`

No incidents reported.

Oct `15`, `2026`

No incidents reported.

Oct `14`, `2026`

Colombia - Bre-B Payin & Payout Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 14, 19:25 UTC

Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 14, 11:24 UTC

Nigeria - Payout Approval Rate Decrease

Resolved - This incident has been resolved.
Oct 14, 11:36 UTC

Investigating - We are currently observing decreased approval rates for one or more payout services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Oct 13, 20:50 UTC

Oct `13`, `2026`

Oct `12`, `2026`

No incidents reported.

Oct `11`, `2026`

No incidents reported.

All Systems Operational

Scheduled Maintenance

Colombia - Nequi/PSE Payin Scheduled Maintenance Notice Oct 28, 2026 03:30-06:00 UTC

Peru- Pago Efectivo Payin Scheduled Maintenance Notice Oct 29, 2026 05:00-08:00 UTC

Past Incidents

Oct 25, 2026

Oct 24, 2026

Oct 23, 2026

Oct 22, 2026

Oct 21, 2026

Oct 20, 2026

Oct 19, 2026

Oct 18, 2026

Oct 17, 2026

Oct 16, 2026

Oct 15, 2026

Oct 14, 2026

Oct 13, 2026

Oct 12, 2026

Oct 11, 2026

Colombia - Nequi/PSE Payin Scheduled Maintenance Notice Oct `28`, `2026` `03:30`-`06:00` UTC

Peru- Pago Efectivo Payin Scheduled Maintenance Notice Oct `29`, `2026` `05:00`-`08:00` UTC

Oct `25`, `2026`

Oct `24`, `2026`

Oct `23`, `2026`

Oct `22`, `2026`

Oct `21`, `2026`

Oct `20`, `2026`

Oct `19`, `2026`

Oct `18`, `2026`

Oct `17`, `2026`

Oct `16`, `2026`

Oct `15`, `2026`

Oct `14`, `2026`

Oct `13`, `2026`

Oct `12`, `2026`

Oct `11`, `2026`