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All Systems Operational
Uptime over the past 90 days. View historical uptime.
API
Operational
90 days ago
100.0
% uptime
Today
Payins
Operational
90 days ago
99.96
% uptime
Today
Payouts
Operational
90 days ago
99.9
% uptime
Today
Sandbox
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 19, 2026
No incidents reported today.
Feb 18, 2026
Resolved -
This incident has been resolved.
Feb 18, 06:12 UTC
Feb 18, 06:12 UTC
Investigating -
We want to inform you that Banco Nequi is presenting issues on their end, there are some intermittences in the approval of payments through PSE.
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.
Feb 18, 05:28 UTC
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.
Feb 18, 05:28 UTC
Feb 17, 2026
Completed -
The scheduled maintenance has been completed.
Feb 17, 04:30 UTC
Feb 17, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 04:00 UTC
Feb 17, 04:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards Services on February 17th, 2026 from 04:00 hs UTC to 04:30 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 13, 16:03 UTC
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 13, 16:03 UTC
Feb 16, 2026
Completed -
The scheduled maintenance has been completed.
Feb 16, 14:00 UTC
Feb 16, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 13:00 UTC
Feb 16, 13:00 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on February 16th, 2026, from 13:00 to 14:00 UTC.
During this time, payouts for Chile, Peru and Ecuador may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 16, 00:11 UTC
During this time, payouts for Chile, Peru and Ecuador may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 16, 00:11 UTC
Feb 15, 2026
No incidents reported.
Feb 14, 2026
Completed -
The scheduled maintenance has been completed.
Feb 14, 03:00 UTC
Feb 14, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 00:00 UTC
Feb 14, 00:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the Boleto´s network on February 14th, 2026, from 00:00 to 03:00 UTC.
During this time, Boleto related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 12, 15:04 UTC
During this time, Boleto related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 12, 15:04 UTC
Feb 13, 2026
Resolved -
We would like to inform that this incidence is already solved and payins for Argentina are fully operational.
Feb 13, 15:17 UTC
Feb 13, 15:17 UTC
Investigating -
We are currently experiencing an issue impacting payin processing for payment methods in Argentina. We are working actively to restore full functionality
We will provide continuous updates and confirm once payins for this country are fully restored and stable.
Feb 13, 14:55 UTC
We will provide continuous updates and confirm once payins for this country are fully restored and stable.
Feb 13, 14:55 UTC
Feb 12, 2026
No incidents reported.
Feb 11, 2026
Completed -
The scheduled maintenance has been completed.
Feb 11, 11:00 UTC
Feb 11, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 10:01 UTC
Feb 11, 10:01 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on February 11th, 2026, from 10:00 to 11:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 6, 20:17 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 6, 20:17 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 10:00 UTC
Feb 11, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Feb 11, 09:00 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on 11th of February, from 9:00 to 10:00 AM (UTC).
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 6, 10:37 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 6, 10:37 UTC
Feb 10, 2026
Completed -
The scheduled maintenance has been completed.
Feb 10, 11:00 UTC
Feb 10, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:00 UTC
Feb 10, 10:00 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts for Argentina will take place on February 10th, 2026, from 10:00 to 11:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 6, 22:35 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 6, 22:35 UTC
Feb 9, 2026
Completed -
The scheduled maintenance has been completed.
Feb 9, 09:00 UTC
Feb 9, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:00 UTC
Feb 9, 08:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on our API on February 9th, 2026, from 08:00 to 09:00 UTC.
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Feb 3, 11:09 UTC
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Feb 3, 11:09 UTC
Feb 8, 2026
Completed -
The scheduled maintenance has been completed.
Feb 8, 09:00 UTC
Feb 8, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 06:00 UTC
Feb 8, 06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 5, 10:29 UTC
Feb 5, 10:29 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the Boleto´s network on February 8th, 2026, from 6:00 to 9:00 UTC.
During this time, Boleto related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 5, 04:28 UTC
During this time, Boleto related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 5, 04:28 UTC
Feb 7, 2026
Resolved -
This incident has been resolved.
Feb 7, 16:23 UTC
Feb 7, 16:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 7, 16:10 UTC
Feb 7, 16:10 UTC
Identified -
We have detected an incident involving the Brazilian Central Bank system that is leading to sporadic problems with payment processing for multiple banks.
Feb 7, 15:08 UTC
Feb 7, 15:08 UTC
Investigating -
We would like to inform you that we have identified an incident with the Brazilian Central Bank system.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Feb 7, 15:02 UTC
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Feb 7, 15:02 UTC
Resolved -
This incident has been resolved.
Feb 7, 09:53 UTC
Feb 7, 09:53 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 6, 20:26 UTC
Feb 6, 20:26 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Feb 6, 13:44 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Feb 6, 13:44 UTC
Resolved -
This incident has been resolved.
Feb 7, 09:52 UTC
Feb 7, 09:52 UTC
Investigating -
We are observing a critical outage impacting payouts to this region. Preliminary investigation suggests the issue stems from an external banking-network dependencies beyond our infrastructure.
Our internal systems remain stable, and we are actively engaging with our partners to expedite full recovery.
Further updates will follow until payout processing returns to normal performance.
Feb 6, 18:26 UTC
Our internal systems remain stable, and we are actively engaging with our partners to expedite full recovery.
Further updates will follow until payout processing returns to normal performance.
Feb 6, 18:26 UTC
Completed -
The scheduled maintenance has been completed.
Feb 7, 09:00 UTC
Feb 7, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 06:00 UTC
Feb 7, 06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 5, 10:28 UTC
Feb 5, 10:28 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the Boleto´s network on February 7th, 2026, from 6:00 to 9:00 UTC.
During this time, Boleto related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 5, 04:27 UTC
During this time, Boleto related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 5, 04:27 UTC
Feb 6, 2026
Completed -
The scheduled maintenance has been completed.
Feb 6, 08:00 UTC
Feb 6, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 04:00 UTC
Feb 6, 04:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 2, 20:35 UTC
Feb 2, 20:35 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards Services on February 6th, 2026 from 04:00 hs UTC to 08:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 5, 04:00 UTC
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Feb 5, 04:00 UTC
Feb 5, 2026
No incidents reported.