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All Systems Operational
Uptime over the past 90 days. View historical uptime.
API
Operational
90 days ago
100.0
% uptime
Today
Payins
Operational
90 days ago
94.04
% uptime
Today
Payouts
Operational
90 days ago
99.9
% uptime
Today
Sandbox
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled Maintenance
Argentina Scheduled Maintenance Notice - Payouts Apr 19, 2026 03:00-05:00 UTC
We would like to inform you that maintenance activities affecting payouts will take place on April 19th, 2026, from 03:00 to 05:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Posted on Mar 12, 2026 - 20:00 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Posted on Mar 12, 2026 - 20:00 UTC
Past Incidents
Apr 17, 2026
Completed -
The scheduled maintenance has been completed.
Apr 17, 07:00 UTC
Apr 17, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 UTC
Apr 17, 06:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on April 17th, 2026 from 06:00 hs UTC to 07:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 17, 04:54 UTC
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 17, 04:54 UTC
Apr 16, 2026
Resolved -
This incident has been resolved.
Apr 16, 14:14 UTC
Apr 16, 14:14 UTC
Update -
We are continuing to monitor for any further issues.
Apr 16, 13:40 UTC
Apr 16, 13:40 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 13:39 UTC
Apr 16, 13:39 UTC
Investigating -
We want to inform you that our provider is presenting issues on their end, there are some intermittences in the approval of payments through PSE.
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.
Apr 16, 13:24 UTC
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.
Apr 16, 13:24 UTC
Apr 15, 2026
No incidents reported.
Apr 14, 2026
Completed -
The scheduled maintenance has been completed.
Apr 14, 04:30 UTC
Apr 14, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:30 UTC
Apr 14, 03:30 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards Services network on April 14, 2026, from 03:30 hs to 04:30 hs UTC.
During this time, PSE & Credit Cards Services related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 11, 18:06 UTC
During this time, PSE & Credit Cards Services related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 11, 18:06 UTC
Apr 13, 2026
Resolved -
This incident has been resolved.
Apr 13, 09:16 UTC
Apr 13, 09:16 UTC
Update -
We are continuing to investigate this issue.
Apr 12, 05:51 UTC
Apr 12, 05:51 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 12, 05:51 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 12, 05:51 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 08:00 UTC
Apr 13, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:30 UTC
Apr 13, 01:30 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on April 13th, 2026, from 01:30 to 08:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 18:33 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 18:33 UTC
Apr 12, 2026
Completed -
The scheduled maintenance has been completed.
Apr 12, 22:50 UTC
Apr 12, 22:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:00 UTC
Apr 12, 03:00 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on April 12, 2026, from 03:00 to 19:50 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 18:40 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 18:40 UTC
Completed -
The scheduled maintenance has been completed.
Apr 12, 07:00 UTC
Apr 12, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:01 UTC
Apr 12, 03:01 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on April 12th, 2026, from 03:00 to 07:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 20:42 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 20:42 UTC
Apr 11, 2026
Completed -
The scheduled maintenance has been completed.
Apr 11, 13:00 UTC
Apr 11, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:30 UTC
Apr 11, 12:30 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the SPEI network on April 11th, 2026, from 12:30 to 13:00 UTC.
During this time, SPEI related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 20:48 UTC
During this time, SPEI related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 10, 20:48 UTC
Apr 10, 2026
Completed -
The scheduled maintenance has been completed.
Apr 10, 08:00 UTC
Apr 10, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Apr 10, 04:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards Services network on April 10, 2026, from 04:00 to 08:00 UTC.
During this time, PSE & Credit Cards Services related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 1, 14:30 UTC
During this time, PSE & Credit Cards Services related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Apr 1, 14:30 UTC
Apr 9, 2026
Resolved -
This incident has been resolved.
Apr 9, 19:24 UTC
Apr 9, 19:24 UTC
Investigating -
We have detected a decline in conversion rates for deposits for the following payment methods:
- Banco de Chile
- Banco Estado
- Banco Falabella
- Banco Santander
- BCI
- Khipu
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Apr 9, 14:00 UTC
- Banco de Chile
- Banco Estado
- Banco Falabella
- Banco Santander
- BCI
- Khipu
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Apr 9, 14:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 06:00 UTC
Apr 9, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:00 UTC
Apr 9, 04:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on April 9th, 2026 from 04:00 hs UTC to 06:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Mar 31, 13:35 UTC
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Mar 31, 13:35 UTC
Resolved -
This incident has been resolved.
Apr 9, 05:10 UTC
Apr 9, 05:10 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payouts to Mexico.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 8, 22:01 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 8, 22:01 UTC
Apr 8, 2026
Resolved -
We are currently observing a lower-than-normal conversion rate for payouts to Mexico.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 8, 20:00 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Apr 8, 20:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 08:00 UTC
Apr 8, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 UTC
Apr 8, 06:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on our PayRetailers API on April 8th, 2026, from 06:00 AM to 08:00 AM UTC.
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Apr 1, 05:52 UTC
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Apr 1, 05:52 UTC
Apr 7, 2026
Completed -
The scheduled maintenance has been completed.
Apr 7, 12:00 UTC
Apr 7, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:00 UTC
Apr 7, 11:00 UTC
Scheduled -
We would like to inform you of a maintenance that will take place on April 7th, 2026. During the maintenance window we may present instabilities for Payins and Payouts in Peru.
Details of the Maintenance Window:
Date: April 7th, 2026
Time: 11:00h UTC to 12:00h UTC
We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Apr 7, 04:14 UTC
Details of the Maintenance Window:
Date: April 7th, 2026
Time: 11:00h UTC to 12:00h UTC
We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Apr 7, 04:14 UTC
Apr 6, 2026
No incidents reported.
Apr 5, 2026
No incidents reported.
Apr 4, 2026
No incidents reported.
Apr 3, 2026
No incidents reported.