All Systems Operational

API Operational
Sandbox Operational
Argentina Operational
Payin - Alias / CVU Operational
Payin - Bank Transfer Operational
Payin - Cards Operational
Payin - MercadoPago Operational
Payin - MODO Operational
Payin - Otros Bancos / Billeteras Operational
Payin - PagoFacil Operational
Payin - Rapipago Operational
Payout - Bank Transfer Operational
Brazil Operational
Payin - Boleto Rápido Operational
Payin - PicPay Operational
Payin - PIX Operational
Payout - Pix Operational
Chile Operational
Payin - Bank Transfer Operational
Payin - Fintoc Operational
Payin - Khipu Operational
Payin - Mach Operational
Payin - ServiPag Operational
Payin - Webpay Plus Operational
Payout - Bank Transfer Operational
Colombia Operational
Payin - Bre-B Operational
Payin - Efecty Operational
Payin - NEQUI Operational
Payin - PSE Operational
Payout - Bre-B Operational
Costa Rica Operational
Payin - Bank Transfer Operational
Payin - Cards Operational
Ecuador Operational
Payin - Bank Transfer Operational
Payin - Farmacias Medicity Operational
Payin - Mi Comisariato Operational
Payin - Red Activa Operational
Payin - WesterUnion Ecuador Operational
Payout - Bank Transfer Operational
Ghana Operational
Payin - MTN Operational
Payout - Bank Transfer Operational
Mexico Operational
Payin - 7 Eleven Operational
Payin - Banco Azteca Operational
Payin - BBVA Bancomer Operational
Payin - Calimax Operational
Payin - OpenPay Operational
Payin - OXXO Operational
Payin - Sam´s Club Operational
Payin - Scotiabank Operational
Payin - Soriana Operational
Payin - SPEI Operational
Payin - Superama Operational
Payin - Walmart Operational
Payout - SPEI Operational
Nigeria Operational
Payin - Banktransfer Operational
Payin - Opay Operational
Payin - Palmpay Operational
Payout - Bank Transfer Operational
Peru Operational
Payin - Bank Transfer Operational
Payin - Caja Arequipa Operational
Payin - Caja Huancayo Operational
Payin - Caja Tacna Operational
Payin - Caja Trujillo Operational
Payin - Kasnet Operational
Payin - Khipu Operational
Payin - Plin Operational
Payin - Yape Operational
Payout - Bank Transfer Operational
Payout - Wallet Operational
Rwanda Operational
Payin - MTN Operational
Payin - Spenn Operational
Senegal Operational
Payin - Wave Operational
South Africa Operational
Payin - Bank Transfer Operational
Tanzania Operational
Payin - Airtel Operational
Uganda Operational
Payin - Airtel Operational
Zambia Operational
Payin - MTN Operational
Payin - Spenn Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 26, 2026

No incidents reported today.

Jul 25, 2026

No incidents reported.

Jul 24, 2026
Colombia - PSE & Cards Payin Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jul 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 04:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on the specified payin service on:

2026-06-24, from 04:00 hs UTC to 10:00 hs UTC

During this window, transactions processed through the specified payment method may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jul 18, 14:29 UTC
Jul 23, 2026
Mexico SPEI - Payins & Payouts Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on July 23rd, 2026. During the maintenance window we may present instabilities for Payins and Payouts in Mexico.

Details of the Maintenance Window:
Date: July 23rd, 2026
Time: 06:00h UTC to 11:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jul 20, 22:44 UTC
Jul 22, 2026
API Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jul 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - We would like to inform you that scheduled maintenance will take place on our API on:

2026-07-22, from 06:00 AM to 08:00 AM UTC

During this window, payment processing and withdrawals may be temporarily unavailable or experience disruptions.
We recommend monitoring your operations accordingly to minimize impact.
Jul 16, 12:01 UTC
Jul 21, 2026
Mexico - OXXO Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 21, 13:26 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 21, 08:24 UTC
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Colombia - Bre-b - Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 17, 22:32 UTC
Investigating - We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 17, 21:36 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Argentina - Payin and Payout Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 14, 09:14 UTC
Monitoring - The situation has been identified and is primarily related to processing delays within external networks involved in the transaction flow.
Our teams are actively monitoring the situation and working closely with the relevant parties to minimize the impact and support a full return to normal processing times as soon as possible.
Jul 14, 08:23 UTC
Investigating - We are currently observing decreased approval rates for both payins and payouts services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 14, 08:02 UTC
Argentina - Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 14, 07:02 UTC
Investigating - We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment methods.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 14, 06:28 UTC
Brazil - Boleto Rápido Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 14, 05:02 UTC
Investigating - We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 13, 19:43 UTC
Jul 13, 2026
Mexico - Oxxo Payin Outage
Resolved - This incident has been resolved.
Jul 13, 10:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 07:29 UTC
Investigating - We are currently experiencing a critical outage affecting payins processed through the specified payment method.
Our teams are actively investigating the issue and working to restore service as a priority.

The situation is being closely monitored, and we will provide further updates as additional information becomes available.
Jul 9, 15:48 UTC
Colombia - PSE Payin Approval Rate Decrease
Resolved - This incident has been resolved.
Jul 13, 06:13 UTC
Investigating - We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Jul 12, 05:24 UTC
Jul 12, 2026
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