Brazil - Boleto Rápido Payin Approval Rate Decrease

Incident Report for PayRetailers

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 15:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 01, 2026 - 14:35 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 01, 2026 - 09:20 UTC

Investigating

We are currently observing decreased approval rates for one or more payment services in the specified country.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Posted Aug 31, 2026 - 15:51 UTC

This incident affected: Brazil (Payin - Boleto Rápido).