Colombia - PSE Payin Approval Rate Decrease

Incident Report for PayRetailers

Resolved

This incident has been resolved.

Posted Jul 13, 2026 - 06:13 UTC

Investigating

We are currently observing a decreased payin approval rate affecting transactions processed through the specified payment method.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Posted Jul 12, 2026 - 05:24 UTC