Nubank Issues Affecting PIX Payouts

Incident Report for PayRetailers

Resolved

This incident has been resolved.
Posted May 27, 2026 - 18:11 UTC

Update

We are continuing to monitor for any further issues.
Posted May 27, 2026 - 18:06 UTC

Monitoring

We are currently observing external issues affecting services associated with the specified bank.

As a result, some payouts may experience delays, intermittent failures, or reduced approval rates.

PayRetailers systems remain fully operational, and our teams are actively monitoring the situation and will provide further updates as they become available.
Posted May 27, 2026 - 15:02 UTC
This incident affected: Payouts.
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