Nigeria - Decreased Deposit Approval Rates for Opay

Incident Report for PayRetailers

Resolved

This incident has been resolved.

Posted Jun 03, 2026 - 11:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2026 - 11:21 UTC

Investigating

We are currently observing decreased approval rates affecting deposits processed through the specified payment method.
The situation is being closely monitored, and we will provide further updates as additional information becomes available.

All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.

Posted May 29, 2026 - 17:50 UTC