PSE - Payins decreased services

Incident Report for PayRetailers

Resolved

The incident has been resolved.

Posted Sep 08, 2025 - 10:16 UTC

Investigating

We would like to inform you that we have identified a malfunction on PSE Payins degrading overall conversion.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.

Posted Sep 03, 2025 - 17:19 UTC

This incident affected: Payins and Payment Methods (Colombia - PSE).