Merchant Portal is undergoing performance issues

Incident Report for PayRetailers

Resolved

This incident has been resolved.

Posted Dec 05, 2025 - 16:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 05, 2025 - 15:52 UTC

Identified

We would like to inform you of an ongoing incident with our Merchant Portal. Our team is actively investigating the issue and working to resolve it as quickly as possible.
During this period, response times may be significantly impacted, and access to the portal may be temporarily unavailable.
We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.

Posted Dec 05, 2025 - 15:09 UTC