PSE & credit/debit cards - Payins Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 06, 2025 - 04:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on August 6th, 2025. During the maintenance window, we may present instabilities for payins using PSE & Colombia credit/debit cards.

Details of the Maintenance Window:
Date: August 6th, 2025
Time: 04:00h UTC to 08:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Aug 6, 2025 04:00-08:00 UTC
Efecty - Payins decreased services
Update - We are continuing to investigate this issue.
Aug 05, 2025 - 11:58 UTC
Update - We are continuing to investigate this issue.
Aug 05, 2025 - 11:52 UTC
Investigating - We would like to inform you that we have identified a malfunction on the Paying degrading overall conversion.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Aug 05, 2025 - 11:34 UTC
Senegal - PayIns outage
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 2025 - 14:29 UTC
Update - We are continuing to investigate this issue.
Jul 08, 2025 - 15:31 UTC
Investigating - We would like to inform you that we have identified a critical outage on PayIns in Senegal
Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Jun 30, 2025 - 14:21 UTC
Brasil - PIX PayIns & PayOuts major outage
Identified - The issue has been identified and our team is actively working on a resolution. Please note that this incident is limited to sports betting operations and does not impact other industries.
Jul 15, 2025 - 14:42 UTC
Update - We are continuing to investigate this issue.
Jul 04, 2025 - 11:03 UTC
Update - We are continuing to investigate this issue.
Jul 04, 2025 - 10:04 UTC
Update - We are continuing to investigate this issue.
Jul 04, 2025 - 08:03 UTC
Update - We are continuing to investigate this issue.
Jul 04, 2025 - 07:56 UTC
Investigating - We would like to inform you that we have identified a critical outage on PIX PayIns & PayOuts.
Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Jul 03, 2025 - 15:39 UTC
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Payins Under Maintenance
90 days ago
97.69 % uptime
Today
Payouts Operational
90 days ago
98.29 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
Payment Methods Major Outage
90 days ago
99.56 % uptime
Today
Argentina - Banco BBVA Francés Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco Ciudad Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco Galicia Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco HSBC Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco ICBC Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco Macro Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco Nación Operational
90 days ago
100.0 % uptime
Today
Argentina - Banco Supervielle Operational
90 days ago
100.0 % uptime
Today
Argentina - Credit & Debit Cards Operational
90 days ago
100.0 % uptime
Today
Argentina - Khipu Operational
90 days ago
100.0 % uptime
Today
Argentina - Pago Fácil Operational
90 days ago
100.0 % uptime
Today
Argentina - QR Code Operational
90 days ago
100.0 % uptime
Today
Argentina - Rapipago Operational
90 days ago
100.0 % uptime
Today
Argentina - Stablecoin USDC & USDT Operational
90 days ago
100.0 % uptime
Today
Brazil - Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Brazil - Boleto Rápido Operational
90 days ago
99.94 % uptime
Today
Brazil - PicPay Operational
90 days ago
100.0 % uptime
Today
Brazil - PIX Degraded Performance
90 days ago
99.98 % uptime
Today
Burkina Faso - Mobicash Operational
90 days ago
100.0 % uptime
Today
Burkina Faso - Orange Operational
90 days ago
100.0 % uptime
Today
Cameroon - MTN Operational
90 days ago
100.0 % uptime
Today
Cameroon - Orange Operational
90 days ago
100.0 % uptime
Today
Chile - Banco BCI Operational
90 days ago
100.0 % uptime
Today
Chile - Banco de Chile Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Estado Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Falabella Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Santander Operational
90 days ago
100.0 % uptime
Today
Chile - BCI Operational
90 days ago
100.0 % uptime
Today
Chile - Fintoc Operational
90 days ago
100.0 % uptime
Today
Chile - Khipu Operational
90 days ago
100.0 % uptime
Today
Chile - Klap Operational
90 days ago
100.0 % uptime
Today
Chile - Mach Operational
90 days ago
100.0 % uptime
Today
Chile - WebPay + Operational
90 days ago
100.0 % uptime
Today
Colombia - Efecty Degraded Performance
90 days ago
99.98 % uptime
Today
Colombia - PSE Under Maintenance
90 days ago
100.0 % uptime
Today
Colombia - Credit & Debit Cards Under Maintenance
90 days ago
100.0 % uptime
Today
Costa Rica - Banco Nacional Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Payser Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Puntos Hey Operational
90 days ago
100.0 % uptime
Today
Costa Rica - PuntoXpress Operational
90 days ago
100.0 % uptime
Today
Ecuador - Banco Guayaquil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Banco Pichincha Operational
90 days ago
100.0 % uptime
Today
Ecuador - Mi Comisariato Operational
90 days ago
100.0 % uptime
Today
Ecuador - Pichincha Mi Vecino Operational
90 days ago
100.0 % uptime
Today
Ecuador - Red Activa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Credit & Debit Cards Operational
90 days ago
100.0 % uptime
Today
Mexico - 7 Eleven Operational
90 days ago
100.0 % uptime
Today
Mexico - Banco Azteza Operational
90 days ago
100.0 % uptime
Today
Mexico - BBVA Bancomer Operational
90 days ago
100.0 % uptime
Today
Mexico - Bodega Aurrera Operational
90 days ago
100.0 % uptime
Today
Mexico - Calimax Operational
90 days ago
100.0 % uptime
Today
Mexico - Circle K Operational
90 days ago
100.0 % uptime
Today
Mexico - Credit & Debit Cards ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Farmacias del Dr. Ahorro Operational
90 days ago
100.0 % uptime
Today
Mexico - Farmacias Santa Maria Operational
90 days ago
100.0 % uptime
Today
Mexico - OpenPay Operational
90 days ago
100.0 % uptime
Today
Mexico - OXXO Operational
90 days ago
100.0 % uptime
Today
Mexico - Sam's Club Operational
90 days ago
100.0 % uptime
Today
Mexico - Scotiabank Operational
90 days ago
100.0 % uptime
Today
Mexico - Soriana Operational
90 days ago
100.0 % uptime
Today
Mexico - SPEI Operational
90 days ago
100.0 % uptime
Today
Mexico - Superama Operational
90 days ago
100.0 % uptime
Today
Nicaragua - PuntoXpress Operational
90 days ago
100.0 % uptime
Today
Perú - Banco Crédito Operational
90 days ago
100.0 % uptime
Today
Perú - BBVA Operational
90 days ago
100.0 % uptime
Today
Perú - BBVA Continental Operational
90 days ago
100.0 % uptime
Today
Perú - BCP Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Perú - BCP Online Operational
90 days ago
100.0 % uptime
Today
Perú - Caja Arequipa Operational
90 days ago
100.0 % uptime
Today
Perú - Caja Huancayo Operational
90 days ago
100.0 % uptime
Today
Perú - Caja Tacna Operational
90 days ago
100.0 % uptime
Today
Perú - Caja Trujillo Operational
90 days ago
100.0 % uptime
Today
Perú - Interbank Operational
90 days ago
100.0 % uptime
Today
Perú - Kasnet Operational
90 days ago
100.0 % uptime
Today
Perú - PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
Perú - QAPAQ Operational
90 days ago
100.0 % uptime
Today
Perú - Ripley Operational
90 days ago
100.0 % uptime
Today
Perú - Scotiabank Operational
90 days ago
100.0 % uptime
Today
Perú - Western Union Operational
90 days ago
100.0 % uptime
Today
Perú - Khipu Operational
90 days ago
100.0 % uptime
Today
Peru - Khipu BCP Operational
90 days ago
100.0 % uptime
Today
Perú - Khipu Interbank Operational
90 days ago
100.0 % uptime
Today
Rwanda- Airtel Operational
90 days ago
100.0 % uptime
Today
Rwanda - MTN Operational
90 days ago
100.0 % uptime
Today
Rwanda - Spenn Operational
90 days ago
100.0 % uptime
Today
Senegal - E Money Operational
90 days ago
91.05 % uptime
Today
Senegal - Free Money Operational
90 days ago
91.05 % uptime
Today
Senegal - Orange Operational
90 days ago
91.05 % uptime
Today
Senegal - Wave Major Outage
90 days ago
82.56 % uptime
Today
South Africa - Banktransfer Operational
90 days ago
100.0 % uptime
Today
Tanzania - Airtel Operational
90 days ago
100.0 % uptime
Today
Tanzania - HaloPesa Operational
90 days ago
100.0 % uptime
Today
Tanzania - Tigo Operational
90 days ago
100.0 % uptime
Today
Tanzania - Vodafone Operational
90 days ago
100.0 % uptime
Today
Uganda - Airtel Operational
90 days ago
100.0 % uptime
Today
Uganda - MTN Operational
90 days ago
100.0 % uptime
Today
Zambia - MTN Operational
90 days ago
100.0 % uptime
Today
Zambia - Spenn Operational
90 days ago
100.0 % uptime
Today
Peru - Yape Operational
90 days ago
100.0 % uptime
Today
Peru - Plin Operational
90 days ago
100.0 % uptime
Today
Argentina - Mercadopago Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
99.97 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
Burkina Faso Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
99.79 % uptime
Today
Cameroon Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.82 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
Ghana Operational
90 days ago
100.0 % uptime
Today
Ivory Coast Operational
90 days ago
100.0 % uptime
Today
Kenya Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Nigeria Operational
90 days ago
100.0 % uptime
Today
Perú Operational
90 days ago
100.0 % uptime
Today
Rwanda Operational
90 days ago
100.0 % uptime
Today
Senegal Operational
90 days ago
100.0 % uptime
Today
Tanzania Operational
90 days ago
100.0 % uptime
Today
Uganda Operational
90 days ago
100.0 % uptime
Today
South Africa Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Colombia - Payouts Maintenance Aug 10, 2025 05:00-09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 2025 - 14:25 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 2025 - 12:59 UTC
Scheduled - We would like to inform you of a maintenance that will take place on August 10th, 2025. During the maintenance window, we may present instabilities for payouts in Colombia.

Details of the Maintenance Window:
Date: August 10th, 2025
Time: 05:00 AM UTC to 09:00 AM UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jul 29, 2025 - 12:15 UTC

Peru - Payins Maintenance Aug 12, 2025 09:00-10:00 UTC

We would like to inform you of a maintenance that will take place on August 12th, 2025. During the maintenance window, we may present instabilities for some Cash & Online payment methods.

Details of the Maintenance Window:
Date: August 12th, 2025
Time: 09:00 UTC to 10:00 UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Posted on Aug 05, 2025 - 13:36 UTC
Aug 6, 2025

Unresolved incident: PSE & credit/debit cards - Payins Maintenance.

Aug 5, 2025

Unresolved incident: Efecty - Payins decreased services.

Aug 4, 2025
Brazil - Payouts decreased performance
Resolved - We would like to confirm that this incidence has been resolved and Brazil payouts are being processed as usual.
Aug 4, 07:11 UTC
Investigating - We would like to inform you that we have detected an intermittence on the Payouts degrading overall conversion.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Aug 3, 18:35 UTC
Aug 3, 2025
Aug 2, 2025

No incidents reported.

Aug 1, 2025
Brazil - Boleto Rápido Decreased Service
Resolved - The incidence has been resolved, and payments should continue to be processed as usual.
Aug 1, 07:34 UTC
Identified - Boleto Rápdio payment method is currently degraded, affecting the processing of payments.

The issue has been identified and our teams are actively working to resolve it as quickly as possible.
Aug 1, 06:26 UTC
Jul 31, 2025
Brazil - Boleto Rápido decreased service
Resolved - This incident has been resolved.
Jul 31, 19:31 UTC
Identified - We would like to inform you that the Boleto Rápdio service is currently degraded, affecting the conversion rate.

The issue has been identified and our team is actively working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Jul 31, 15:20 UTC
Jul 30, 2025

No incidents reported.

Jul 29, 2025

Unresolved incident: Senegal - PayIns outage.

Jul 28, 2025
Peru - Payins decreased service
Resolved - This incident has been resolved.
Jul 28, 14:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 13:28 UTC
Identified - We would like to inform you that we have identified a malfunction on the Payin degrading overall conversion.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Jul 28, 13:18 UTC
Jul 27, 2025

No incidents reported.

Jul 26, 2025
Argentina - Payouts Maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 11:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place today July 26th, 2025. During the maintenance window, we may present instabilities for payouts in Argentina

Details of the Maintenance Window:
Date: July 26th, 2025
Time: 11:00 AM UTC to 12.00 AM UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jul 26, 06:31 UTC
Jul 25, 2025
25/07/2025 - Colombia Payins Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 04:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on July 25th, 2025. During the maintenance window, we may present instabilities for payins in Colombia.

Details of the Maintenance Window:
Date: July 25, 2025
Time: 04:00h UTC to 08:00h UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jul 21, 17:17 UTC
Jul 24, 2025
Mexico- SPEI - PayIns & PayOuts Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 UTC
Scheduled - We would like to inform you of a maintenance that will take place on July 24th, 2025. During the maintenance window we may present instabilities for Payins and Payouts in Mexico.

Details of the Maintenance Window:
Date: July 24th, 2025
Time: 06:00  UTC to 08:00 UTC

We kindly request that you take note of this and make any necessary preparations to ensure minimal impact on your operations.
Jul 23, 09:55 UTC
Jul 23, 2025
Colombia - Payouts Incidence
Resolved - Issue solved
Jul 23, 14:29 UTC
Investigating - We would like to inform you that we have detected an intermittence on the Colombian Payouts degrading overall conversion.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Jul 23, 07:37 UTC
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