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All Systems Operational
Uptime over the past 90 days. View historical uptime.
API
Operational
90 days ago
100.0
% uptime
Today
Payins
Operational
90 days ago
99.96
% uptime
Today
Payouts
Operational
90 days ago
99.92
% uptime
Today
Sandbox
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 2, 2026
Completed -
The scheduled maintenance has been completed.
Feb 2, 09:00 UTC
Feb 2, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 08:00 UTC
Feb 2, 08:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on our PayRetailers API on February 2nd, 2026, from 8:00 AM to 9:00 AM UTC.
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Jan 28, 22:44 UTC
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Jan 28, 22:44 UTC
Feb 1, 2026
No incidents reported.
Jan 31, 2026
Completed -
The scheduled maintenance has been completed.
Jan 31, 09:00 UTC
Jan 31, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 05:00 UTC
Jan 31, 05:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the Argentina payout network on January 31th, 2026, from 05:00 AM UTC to 09:00 AM UTC
During this time, Argentina related payouts (including the processing and approval of withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 22, 19:48 UTC
During this time, Argentina related payouts (including the processing and approval of withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 22, 19:48 UTC
Jan 30, 2026
No incidents reported.
Jan 29, 2026
Resolved -
This incident has been resolved.
Jan 29, 20:04 UTC
Jan 29, 20:04 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 29, 13:54 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 29, 13:54 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 08:01 UTC
Jan 29, 08:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 04:00 UTC
Jan 29, 04:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards services on January 29th, 2026 from 04:00 hs UTC to 08:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 26, 13:56 UTC
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 26, 13:56 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 08:00 UTC
Jan 29, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 07:00 UTC
Jan 29, 07:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on our PayRetailers API on January 29th, 2026, from 07:00 AM to 08:00 AM UTC.
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Jan 23, 10:24 UTC
During this period, the processing and approval of payments and withdrawals will be temporarily unavailable.
We recommend monitoring your operations during this time to minimize any potential impact.
Jan 23, 10:24 UTC
Jan 28, 2026
Completed -
The scheduled maintenance has been completed.
Jan 28, 04:00 UTC
Jan 28, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 03:00 UTC
Jan 28, 03:00 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on January 28th, 2026, starting at 04:55 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 28, 04:55 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 28, 04:55 UTC
Jan 27, 2026
No incidents reported.
Jan 26, 2026
Completed -
The scheduled maintenance has been completed.
Jan 26, 13:00 UTC
Jan 26, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 12:00 UTC
Jan 26, 12:00 UTC
Scheduled -
We would like to inform you that maintenance activities affecting payouts will take place on January 26th, 2026, from 12:00 to 13:00 UTC.
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 24, 15:35 UTC
During this time, payouts may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 24, 15:35 UTC
Jan 25, 2026
No incidents reported.
Jan 24, 2026
Resolved -
This incident has been resolved.
Jan 24, 15:50 UTC
Jan 24, 15:50 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 24, 14:36 UTC
Jan 24, 14:36 UTC
Investigating -
We are currently experiencing a critical outage impacting payin processing for this payment method. The disruption appears to originate from external network that is affecting transaction availability.
Our systems are operational, and our teams are working closely with partners to restore full functionality as a top priority.
We will provide continuous updates and confirm once payins for this method are fully restored and stable.
Jan 24, 12:56 UTC
Our systems are operational, and our teams are working closely with partners to restore full functionality as a top priority.
We will provide continuous updates and confirm once payins for this method are fully restored and stable.
Jan 24, 12:56 UTC
Resolved -
This incident has been resolved.
Jan 24, 06:09 UTC
Jan 24, 06:09 UTC
Investigating -
We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Jan 24, 05:41 UTC
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Jan 24, 05:41 UTC
Jan 23, 2026
Resolved -
This incident has been resolved.
Jan 23, 16:01 UTC
Jan 23, 16:01 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 23, 15:33 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 23, 15:33 UTC
Jan 22, 2026
Completed -
The scheduled maintenance has been completed.
Jan 22, 09:00 UTC
Jan 22, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 06:00 UTC
Jan 22, 06:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the SPEI network on January 22nd, 2026, from 06:00 to 09:00 UTC.
During this time, SPEI related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 20, 19:46 UTC
During this time, SPEI related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 20, 19:46 UTC
Jan 21, 2026
No incidents reported.
Jan 20, 2026
Resolved -
This incident has been resolved.
Jan 20, 19:13 UTC
Jan 20, 19:13 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 20, 16:54 UTC
Jan 20, 16:54 UTC
Investigating -
We are currently observing a lower than normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 20, 12:15 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 20, 12:15 UTC
Resolved -
This incident has been resolved.
Jan 20, 11:19 UTC
Jan 20, 11:19 UTC
Investigating -
We have detected a decline in conversion rates for deposits via the specified payment method.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Jan 20, 09:35 UTC
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Jan 20, 09:35 UTC
Completed -
The scheduled maintenance has been completed.
Jan 20, 08:00 UTC
Jan 20, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 04:00 UTC
Jan 20, 04:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the PSE & Credit Cards Services on January 20th, 2026 from 04:00 hs UTC to 08:00 hs UTC.
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 14, 15:14 UTC
During this time, PSE & Credit Cards Services related transactions may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 14, 15:14 UTC
Completed -
The scheduled maintenance has been completed.
Jan 20, 05:30 UTC
Jan 20, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:00 UTC
Jan 20, 05:00 UTC
Scheduled -
We would like to inform you that maintenance activities will take place on the SPEI services on January 20, 2026 from 05:00 to 05:30 UTC.
During this time, SPEI related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 16, 19:34 UTC
During this time, SPEI related transactions (including the processing and approval of payments and withdrawals) may experience intermittent performance or delays.
We recommend monitoring your operations during this period to minimize potential impact.
Jan 16, 19:34 UTC
Jan 19, 2026
Resolved -
This incident has been resolved.
Jan 19, 18:38 UTC
Jan 19, 18:38 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 19, 18:24 UTC
Jan 19, 18:24 UTC
Identified -
We have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for Pix method.
Jan 19, 17:50 UTC
Jan 19, 17:50 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payins and payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 19, 17:42 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 19, 17:42 UTC
Resolved -
This incident has been resolved.
Jan 19, 13:50 UTC
Jan 19, 13:50 UTC
Investigating -
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 19, 13:26 UTC
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Jan 19, 13:26 UTC